Reception Drop-off and Pick-up

Monday to Friday
Morning: 8:00am – 10:00am | Afternoon: 3:00pm – 5:00pm

Saturday
Morning: 8:00am – 10am | Afternoon: Closed

Sunday
Morning: Closed | Afternoon: 2:00pm – 5:00pm

Easter 2024 - Reception will be closed from Good Friday 29th March - Monday 1st April, Check-ins and Check-outs will be required to be booked either on or before Thursday 28th or fromTuesday 2th April

Christmas / New Year 2024/2025 - Reception will be closed from Christmas Eve, Tuesday 24th Dec - Monday 1st January, Check-ins and Check-outs will be required to be booked either on or before Monday 23rdh or from Tuesday 2nd Jan.

Viewings by appointment only, not available during check-in and check-out times

Please note: ‘Out of Hours’ appointments may be available between 10am – 3pm Monday to Friday at an additional charge and subject to other constraints.
No ‘out of hours’ on weekends or between 5pm – 8am.


Extras/Add-ons

KONG Treats

Hydro-Bath

Individual frozen Kong treats available for your pet during their stay for that little extra treat while in their kennel and mental stimulation. Recipes will be posted on Facebook

*Not recommended for dogs with allergies

  • $5 Per Kong

Hydrobath service is available at our Boarding Kennels.

  • $25 per dog

  • 25+ day stay – Complimentary

Photo Updates

Bush Walks

Photos are updated onto Facebook regularly, but we understand you want to check on your dog/s more often than that and some pups do get missed in the photo action! Individual photo updates are available , choose from every day to once a week.

  • $2.50 per update per dog

With 14 acres and state forest just behind us, we have a large amount of open space on the grounds to get your dog out and away from the kennels for a period of time

  • $25 per dog per 20 minutes on lead walk.


 Things to know - On Arrival

Please ensure your dog is wearing a secure collar / harness and lead at time of arrival.

With the highway so close, livestock on the property and wildlife surrounding us it is important your dog is unable to slip out of their collar or harness. We have approx. a 50 meter walk before entering the kennel door where your dog must be on lead, once inside the kennel dogs will be off lead. All leads and harness will be replaced with our own slip leads.

We live on the property and the kennels are our full-time job.

We have strict opening times to ensure the daily jobs for the kennels are complete, grounds are maintained, dogs get their allocated play and exercise times and general life things.

We request customers to please respect our opening times and private residence.

‘Out of Hour’ appointments may be available between 10am – 3pm Monday to Friday at an additional charge and subject to other constraints. No ‘out of hours’ on Weekends or between 5pm – 8am. There is a designated parking area for customers, please do not park on the grass, damage charges will apply where any property or items is damaged for not parking is correct areas.

All visitors must report to reception during the allocated opening times.

There is a camera and sensor in the reception door which will alert us of your arrival on entering reception, NO unauthorised entry beyond the reception building. Do not go to the house on site.

Ensure you have provided current C5 vaccination records prior to check-in.

To avoid disappointment on the day if you forget to bring your records or if the vaccinations have expired. We do not take ‘word of mouth’ and require to view the vaccination records a minimum two weeks prior to check-in.

Reception is open for scheduled drop off and pick ups only, We reserve the right to close early when there are no pickup / drop offs scheduled during the allocated times, ensure you have selected the appropriate time slot suitable.